Shipping FAQ

Shipping FAQ

How long does it take to process my order?

1–3 business days. 

When will I get my order?

• U.S. Standard: 3–7 business days

 

Will I get tracking?

Always. Once your order ships, tracking info drops into your inbox.

My tracking says delivered but nothing’s here.

Start by checking with neighbors or your local carrier. Still nothing? Hit us up at [vlxncompany@gmail.com].

Wrong address?

Email us ASAP. If we haven’t shipped it yet, we’ll fix it.

[vlxncompany@gmail.com].

Can I cancel or change my order?

Only if it hasn’t shipped. Reach out right away.